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OracleNegotiationsBuyer Side Counsel · Est 2020
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Deal Type No. 10 · Applications Unlimited · Support promise Through at least 2036
Filed New York · London

Applications Unlimited. Use what you bought.

A buyer side primer on Oracle Applications Unlimited. What the support promise actually covers, where the lock in is real, and how to negotiate renewals when Oracle is pulling you toward Fusion Cloud.

Suites covered
5 on premise
EBS, PeopleSoft, JDE, Siebel, Hyperion
Premier support
Through 2036+
Per Oracle commitment
Support fee
22% annual
Of net license, subject to uplift
Cloud pull
Fusion Cloud
Oracle preferred migration path
Article
I

What Applications Unlimited actually means.

Origin
2006 commitment

Applications Unlimited is Oracle's brand for its commitment to continue investing in and supporting its on premise application suites alongside its cloud applications. It originated in 2006 after the wave of acquisitions that brought PeopleSoft, JD Edwards, Siebel and Hyperion under the Oracle umbrella, and it has been reaffirmed at every OpenWorld since.

The practical promise is this. Oracle will offer Premier Support on the named on premise suites through at least 2036, will continue to deliver functional and technical updates, and will not force a migration to Fusion Cloud as a condition of continued support. That promise is what gives finance and procurement teams confidence to stay on the on premise stack while planning a future move at their own pace.

In practice the promise is honored, but Oracle's account teams will work hard during every renewal to redirect spend toward Fusion Cloud SaaS, Oracle Cloud Infrastructure, or Cloud at Customer. The renewal is the moment the cloud pull intensifies and where most procurement teams need outside counsel to hold the on premise position.

Article
II

Five suites under the brand.

Customer footprint
Tens of thousands
§ Suite 01
E Business Suite
Core ERP for mid and large enterprise. Financials, supply chain, projects, HCM.
§ Suite 02
PeopleSoft
HCM and financials with strong campus solutions and public sector footprint.
§ Suite 03
JD Edwards
EnterpriseOne and World. Manufacturing, distribution, real estate, asset heavy.
§ Suite 04
Siebel
CRM, customer order management, communications and life sciences depth.
§ Suite 05
Hyperion
EPM, planning, financial consolidation, performance reporting.
Article
III

Negotiation pitfalls.

Across
500+ deals
§ Pitfall 01
Treating Premier as forever.
Premier Support runs through at least 2036 on the covered suites. After that, Extended Support and Sustaining Support apply with different terms. The renewal that covers your next five years should already model what happens at the end of Premier.
§ Pitfall 02
Cloud offset traps.
Oracle often offers OCI universal credits or Fusion Cloud subscriptions as an offset against on premise support. The credits expire. The on premise asset stays on the books. We model the real net cost over the full term.
§ Pitfall 03
Support repricing on partial drop.
Dropping support on part of the estate triggers the matching support pricing rule and reprices the rest. The math rarely works without third party support contingencies built into the contract.
§ Pitfall 04
Sustaining support misread.
Sustaining Support continues access to existing patches but does not include new patches, tax updates or regulatory updates. For payroll, tax and financial filings that is rarely viable. Plan transition before sustaining is reached.
Article
IV

Where to read more.

Linked
Services · Products · Field notes
Related services
Renewal Negotiation ULA Negotiation Contract Review Cloud Migration Advisory
Application products
E Business Suite PeopleSoft JD Edwards Siebel
Field notes
EBS Negotiation PeopleSoft and JDE Premier vs Sustaining Pricing Oracle Negotiation Playbook
§ Apps unlimited intake

Renewing the suite? Send the quote.

If Oracle has put a Fusion Cloud offset on the table, send it. We will model the real net cost over the term and tell you what to push back on.

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